Data and privacy policy in accordance with GDPR
This policy (together with our Terms of Use and any other documents referred
to on it) sets out the basis on which any personal data we collect from you,
or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purposes of the Data Protection Act 1998 (the “Act”), the
data controller is Guys N Dolls of 44 London Road, Stone, Dartford, Kent, DA26DJ
Information we may collect from you
We may collect and process the following data about you:
information that you provide by filling in forms on our websites
https://Guysndollshair.co.uk
https://Guysndollshair.com
(our “site”). This includes information provided at the time of registering
an account, purchasing services from us or requesting further services.
We may also ask you for information when you report a problem with our websites.
If you contact us via email or telephone, we may keep a record of that correspondence and any information obtained.
We may also ask you to complete surveys/reviews that we use for research purposes, although
you do not have to respond to them, and you also have the option to unsubscribe.
Details of transactions you carry out through our site or in salon will be kept on our computerised booking system.
Details of your visits to our websites including, but not to, traffic data, location
data, weblogs and other communication data will be used for research purposes.
IP addresses and cookies
We may collect information about your computer, including where available your
IP address, operating system and browser type, for system administration and
to report aggregate information to our advertisers. This is statistical data
about our users’ browsing actions and patterns and does not identify any
individual.
For the same reason, we may obtain information about your general Internet usage
by using a cookie file which is stored on the hard drive of your computer. Cookies
contain information that is transferred to your computer’s hard drive.
They help us to improve our site and to deliver a better and more personalised
service. They enable us:
to estimate our audience size and usage pattern to store information about your
preferences, and so allow us to customise our site according to your individual
interests.
to speed up your searches to recognise you when you return to our site You may
refuse to accept cookies by activating the setting on your browser which allows
you to refuse the setting of cookies. However, if you select this setting you
may be unable to access certain parts of our site. Unless you have adjusted
your browser setting so that it will refuse cookies, our system will issue cookies
when you log on to our site.
Where we store your personal data
We use numerous leading software solutions within our business to provide the services listed above. These software solutions act as data processors and store and process data in numerous locations outside our business premise. For a list of data processors and data storage locations please visit: www.shortcuts.com.au/datastoragestatement.
Some personal data that we collect from you will be stored on our computerised system inside (“Guy N Dolls”). Some of your personal data will
be transferred to PayPal, Visa, Visa Debit, Mastercard & Sumup for the purposes of processing your payment information.
By submitting your personal data, you agree to this transfer, storing or processing.
We will take all steps reasonably necessary to ensure that your data is treated
securely and in accordance with this privacy policy.
Unfortunately, the transmission of information via the Internet is not completely
secure. Although we will do our best to protect your personal data, we cannot
guarantee the security of your data transmitted to our site; any transmission
is at your own risk. Once we have received your information, we will use strict
procedures and security features to try to prevent unauthorised access. Specifically,
your personal data will be stored in accordance with the Payment Card Industry
Data Security Standard.
Uses made of the information
For transparency, listed are the business services we provide and how each service uses the information we collect.
Hair, Beauty & Tanning related services
We request the minimum level of personally identifying information to run our business effectively. This is data you provide us directly, for example, your name and contact details.
We store notes with respect to services we undertake to ensure we maintain and exceed our level of service. For example, your preferred hair style, colour formula codes, how you like your coffee and who your favourite stylists are.
We consider you have provided consent for us to store personally identifying information and information about your services based on your receiving services from us.
Depending on the particular service/s we are providing we may be required to ask questions related to your medical history. We will obtain your consent prior to storing information related to your medical history. Examples of medical data may be allergies, pregnancy or an injury that may impact our service.
Appointment confirmations and reminders
We will contact you via phone, email or SMS to confirm appointments made and remind you of upcoming appointments. We consider your having made the appointment as consent to undertake this activity but, if you want, you may opt out at any time.
Appointment ratings and reviews
After visiting us we may send you an email or SMS asking you to rate our services and provide feedback. We consider your having received services as consent to undertake this activity but, if you want, you may opt out at any time.
Loyalty
We consider becoming a member of our loyalty program as consent to send you emails related to the loyalty program but, if you want, you may opt out at any time.
Marketing
We may undertake phone, mail, email or SMS marketing, We consider you have provided consent for us to do so based on you receiving services from us.
Our marketing campaigns are automated and use rules based on services and products purchased and information we collect from you. For example, we may send marketing campaigns related to your birthday, the fact we miss you (you have not visited for 3 months) and other special days like Valentine’s day and Christmas. You may opt out of receiving marketing material at any time.
to ensure that content from our site/s is presented in the most effective manner for you and your computer to provide you with information, products or services you request from us or which we feel may interest you, where you have consented to be contacted for such purposes to carry out our obligations arising from any contracts entered into between you and us to allow you to participate in interactive features of our service, when you choose to do so to notify you about changes to our service. If you have placed an order for our services, we will use the information we hold to send our regular newsletter. This newsletter is our primary method of communication with you and will inform you of changes to our site, notify you of planned outages and updates to our services, and keep you informed about our services in general. By placing an order or booking for our services, you consent to us using the information we hold about you in this way.
Disclosure of your information
You have the right to ask us not to process your personal data for marketing
purposes. We will usually inform you (before collecting your data) if we intend
to use your data for such purposes or if we intend to disclose your information
to any third party for such purposes. You can exercise your right to prevent
such processing by checking certain boxes on the forms we use to collect your
data. You can also exercise the right at any time by contacting us at Guys N Dolls of
44 London Road, Stone, Dartford, Kent, DA26DJ
Our site may, from time to time, contain links to and from the websites of our
partner networks, advertisers and affiliates. If you follow a link to any of
these websites, please note that these websites have their own privacy policies
and that we do not accept any responsibility or liability for these policies.
Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right
of access can be exercised in accordance with the Act. Any access request may
be subject to a fee of £10 to meet costs in providing you with details
of the information we hold about you.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on
this page and, where appropriate, notified to you by e-mail.
Contact
Questions, comments, requests and complaints regarding this privacy policy are welcomed and should be addressed to Guys n Dolls of 44 London Road, Stone, Dartford, Kent, DA26DJ.
